FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Delivery
Everything you need to know about our shipping process and delivery timelines.
Do I need to spend a minimum amount for free shipping?
No minimum required — shipping is always free, worldwide.
Do you ship internationally?
Yes, we offer free worldwide shipping on all orders.
Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking link via email or SMS or you past your tracking nr here track17.net.
How long does delivery take?
- Germany: 2–6 business days
- US & UK: 2–8 business days
- Worldwide: 2–10 business days
Orders & Returns
Helpful info on placing, modifying, and returning your order.
Can I cancel or change my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to make changes. Contact us immediately at mijoosinfo@gmail.com
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original condition with tags.
How do I start a return?
Simply email us at mijoosinfo@gmail.com with your order number, and we’ll guide you through the process.
Products & Sizing
Details about our dresses, sizing, and craftsmanship.
Do you offer custom sizing?
Not at the moment. However, our sizing is designed to flatter a wide range of body types.
Where are your dresses made?
Our dresses are crafted with precision and care using premium materials sourced globally.
Are your product photos accurate?
Yes, all product images are professionally shot to reflect the actual color, texture, and fit.